Update to FMD error messages and alerts

The UK Community Pharmacy FMD Working Group has published an updated version of its FMD – error and alert messages (for pharmacy and wholesale) flowchart.

The chart looks specifically at handling of alert messages and is intended to inform wider discussions on implementing FMD, including amending Standard Operating Procedures. It will link with other industry guidance on the assessment of suspect packs once an alert has been raised and professional guidance on ethical decision making related to FMD.

Amendments have been made this month so that the chart represents current thinking at this point and the documentation has been added to a new section of the FMD Source website.

The updated chart and accompanying guidance notes are based on a workshop held at Walgreens Boots Alliance, Weybridge, on 5th September and subsequent discussions with relevant experts.

However, the chart is a working document and will be updated in light of feedback and experience. Comments and feedback are therefore encouraged and can be sent to jonathan.buisson@wba.com